Responsibilities

• Handle calls and respond to customer inquiries in a professional manner.
• Assist customers by providing accurate information about products and services.
• Resolve customer issues and escalate complex cases to appropriate departments.
• Maintain customer records by updating account information.

Requirements

• Strong verbal and written communication skills.
• Ability to handle stressful situations and maintain composure.
• Basic computer skills, including proficiency with MS Office applications.

Qualifications

• Intermediate education.
• Previous experience in a customer service role is an asset but not required.
• A positive attitude and the ability to work well in a team environment.

Benefits

Competitive salary and uncapped commissions.