Job Summary

We are hiring for this position for a client. The Director of Medical Billing will lead end-to-end billing operations with a strong focus on project management, process improvement, and quality assurance. This role is responsible for driving operational excellence, ensuring compliance, improving collections, and delivering high-quality outcomes across multiple clients and projects.

Key Responsibilities

• Strategic Leadership
  • Own and lead the medical billing function across multiple projects, clients, and teams.
  • Translate business goals into structured billing, quality, and delivery roadmaps.
  • Act as a senior escalation point for complex operational, client, and compliance issues.
• Project Management
  • Lead large-scale billing transitions, new client onboarding, system implementations, and process change initiatives.
  • Define project scope, timelines, KPIs, risks, and deliverables.
  • Ensure projects are delivered on time, within scope, and with minimal revenue disruption.
• Quality & Compliance
  • Design and oversee Quality Assurance frameworks for billing accuracy, compliance, and productivity.
  • Monitor audit outcomes, denial trends, error rates, and rework metrics.
  • Ensure compliance with HIPAA, payer guidelines, and regulatory requirements.
• Operational Excellence
  • Drive continuous improvement initiatives to reduce denials, improve first-pass yield, and accelerate cash flow.
  • Standardize workflows, SOPs, and best practices across teams and clients.
  • Partner with technology teams on automation, reporting, and billing system optimization.
• People & Performance Management
  • Lead, mentor, and develop managers, team leads, and senior billing professionals.
  • Set performance goals, conduct reviews, and build high-accountability teams.
  • Build succession plans and leadership depth within the function.
• Client & Stakeholder Management
  • Act as the senior operational contact for key clients.
  • Present performance reviews, quality metrics, and improvement plans to stakeholders.
  • Collaborate with Sales, IT, Compliance, and Finance teams.
• Key Skills & Expertise
  • Deep expertise in medical billing and revenue cycle management (professional and/or facility billing).
  • Strong project management experience handling multi-stakeholder, multi-location initiatives.
  • Proven background in quality management, audits, and compliance.
  • Data-driven decision-making with strong reporting and analytical skills.
  • Excellent leadership, communication, and executive-level presentation skills.

Qualifications

• Bachelor’s degree in Healthcare Management, Business, Finance, or related field (Master’s preferred).
• 10+ years of experience in medical billing or revenue cycle operations.
• 5+ years in a senior management or director-level role.

Compensation

We are open to a salary bracket based on qualifications, past experience, and stability (growth in the same company).