Responsibilities

• Manage the CEO's calendar end-to-end — schedule, prioritise, and protect time by coordinating internal and external meetings, appointments, and travel arrangements with zero conflicts.
• Act as the first point of contact for the CEO's office — screen calls, emails, and correspondence, and ensure timely responses or escalations where needed.
• Prepare, proofread, and format professional documents including reports, proposals, letters, and internal communications on behalf of the CEO.
• Create polished, visually compelling PowerPoint presentations for board meetings, client pitches, and internal briefings — with accuracy, consistency, and strong design sensibility.
• Attend key meetings, record detailed and accurate minutes of meeting (MoM), and distribute them to relevant stakeholders in a timely manner.
• Own the follow-up process on all action items arising from meetings — track deadlines, chase pending deliverables from department heads, and report status back to the CEO proactively.
• Maintain a structured task management system for the CEO — log priorities, flag approaching deadlines, and provide daily briefings on pending matters.
• Coordinate and arrange internal and external meetings, including logistics such as venue booking, agenda preparation, attendee invites, and pre-meeting briefing packs.
• Handle sensitive and confidential information — including HR matters, financial data, and strategic plans — with absolute discretion and professionalism at all times.
• Liaise with department heads, vendors, clients, and external stakeholders on behalf of the CEO to ensure seamless communication and coordination.
• Manage travel arrangements including flight bookings, hotel reservations, visa processing, and detailed itinerary preparation for domestic and international trips.
• Maintain organised filing systems — both physical and digital — for contracts, correspondences, reports, and other critical documents with easy retrieval.
• Support the CEO in special projects and ad hoc research tasks — gather data, summarise findings, and present insights in a clear and structured format.
• Anticipate the CEO's needs before they arise — think two steps ahead, flag potential issues early, and keep the office running smoothly without constant direction.

Qualifications & Requirements

• Bachelor's degree in Business Administration, Management, or a related field
• 3–6 years of experience as an Executive or Personal Assistant, preferably supporting C-suite
• Advanced proficiency in Microsoft Office — Word, Excel, PowerPoint, and Outlook
• Exceptional written and verbal communication skills in English and Urdu
• Strong command of business writing, email etiquette, and professional correspondence
• Demonstrated ability to manage multiple priorities and meet tight deadlines
• High level of discretion, integrity, and emotional intelligence
• Meticulous attention to detail — errors and missed deadlines are simply not acceptable in this role