Responsibilities

• Oversee daily operations of the food service department, ensuring efficient and high-quality service.
• Develop, implement, and maintain food safety and sanitation standards.
• Manage inventory, order supplies, and ensure products are properly stocked.
• Train, schedule, and supervise food service staff to ensure optimal performance.
• Coordinate with chefs and kitchen staff to plan menus and estimate food and beverage costs.
• Resolve customer complaints or issues promptly and appropriately.
• Develop and implement strategies to improve overall customer experience and service efficiency.
• Monitor financial performance including budgeting, forecasting, and managing costs.
• Ensure compliance with health and safety regulations and other relevant laws.

Requirements

• Proven experience as a Food Service Manager or in a similar managerial role within the food service industry.
• Strong leadership and team management skills.
• Excellent problem-solving and customer service abilities.
• Capable of working in a fast-paced environment and handling multiple tasks concurrently.
• Strong organizational skills and attention to detail.

Qualifications

• High school diploma or equivalent; a degree in hospitality management or culinary arts is a plus.
• Certification in food safety or sanitation is preferred.
• Proficiency in Microsoft Office Suite and experience with point-of-sale systems.
• Excellent communication skills.

Working Conditions

• Full-time position with on-site work setting.
• Ability to work flexible hours, including evenings, weekends, and holidays as required.

Experience

3-5 years of experience in food service management or a similar field.