Responsibilities:

• Greet and welcome visitors in a friendly and professional manner.
• Answer, screen, and forward incoming phone calls.
• Maintain a tidy and presentable reception area.
• Provide basic and accurate information in person and via phone or email.
• Schedule appointments and manage booking systems.
• Handle incoming and outgoing mail and deliveries.
• Assist with administrative tasks as needed.
• Uphold a secure and safe office environment by adhering to procedures and protocols.

Requirements:

• Excellent interpersonal and communication skills.
• Professional appearance and customer-oriented approach.
• Ability to handle stressful situations calmly and efficiently.
• Basic Microsoft Office skills, including Word and Excel.
• Ability to work independently and in a team environment.
• Strong organizational skills with attention to detail.

Qualifications:

• Fresh graduate with a keen interest in administrative and customer service roles.
• High school diploma or equivalent; additional qualifications as an administrative assistant or secretary will be a plus.
• Prior experience in a similar role is advantageous but not necessary.

Work Environment:

• Full-time position requiring in-person attendance.
• Engaging and professional office setting.

Personal Attributes:

• Friendly and approachable demeanor.
• Reliable and punctual.
• Strong problem-solving skills.