Responsibilities: - Process and review visa applications submitted by individuals or organizations. - Verify and validate documentation submitted with visa applications for accuracy and compliance with regulations. - Communicate with applicants to provide guidance and information regarding visa requirements and regulations. - Liaise with embassies, consulates, and other relevant authorities to resolve any issues or discrepancies in visa applications. - Maintain confidentiality and security of all personal and sensitive information collected during the visa application process. - Keep updated with changes in visa laws and regulations and ensure these are communicated effectively to applicants. - Prepare and maintain accurate records and reports regarding visa applications processed and decisions made. Requirements: - Minimum of 3-5 years of experience in visa processing or a related field. - Extensive knowledge of visa regulations and immigration laws. - Strong organizational skills and attention to detail. - Excellent communication and interpersonal skills. - Proficiency in Microsoft Office Suite and other relevant software. - Ability to handle sensitive information with discretion and maintain confidentiality. - Flexibility to work in person as required. Qualifications: - Bachelor's degree in a related field such as International Relations, Law, or Business Administration. - Experience in customer service or client-facing roles. - Familiarity with various visa types and requirements for different countries. - Ability to work efficiently under pressure and meet tight deadlines. - Multilingual skills are an advantage. Additional Skills: - Strong problem-solving abilities and analytical skills. - Effective time management and multitasking abilities. - Ability to adapt to new regulations and procedural changes quickly.