Define and own Data & BI products, including dashboards, reporting systems, KPI frameworks, and analytics solutions.
Develop data-driven strategies to improve visibility across the parcel lifecycle, including first mile, middle mile, last mile, returns, and COD settlement processes.
Prioritize product requirements based on business impact and stakeholder needs.
Ensure alignment between business objectives and data product roadmaps.
Business Analysis & Requirements Gathering
Collaborate with business stakeholders to identify reporting and analytics requirements.
Translate operational and business needs into data models, KPIs, metrics, and reporting structures.
Document business requirements, user stories, and acceptance criteria for development teams.
Drive requirement gathering, prioritization, implementation, and continuous improvement initiatives.
Cross-Functional Collaboration
Partner closely with Data Engineers, SQL Developers, QA Engineers, Product Teams, Finance, and Operations.
Facilitate discussions between technical and non-technical stakeholders to ensure successful delivery of BI solutions.
Act as the primary point of contact for Data & BI product initiatives.
Analytics & Reporting
Develop and enhance dashboards, reports, and self-service analytics capabilities.
Monitor business performance metrics and identify trends, opportunities, and operational bottlenecks.
Ensure data accuracy, consistency, and reliability across reporting platforms.
Support leadership with actionable insights for strategic and operational decision-making.
Required Qualifications
Bachelor's degree in Computer Science, Engineering, Business Analytics, Information Systems, or a related field.
MBA will be considered an advantage.
2–4 years of experience in Product Management, Business Analytics, Data Analytics, or related roles.
Strong experience working with data products, reporting systems, and business intelligence solutions.
Prior experience in logistics, courier, supply chain, or e-commerce operations will be highly preferred.
Technical Skills
Strong working knowledge of SQL (mandatory).
Understanding of data warehousing concepts, preferably ClickHouse.
Hands-on experience with Business Intelligence tools, preferably Apache Superset.
Basic understanding of APIs, data pipelines, and data integration concepts.
Strong analytical and problem-solving skills with the ability to interpret complex datasets.
Preferred Experience
Experience working with logistics and parcel delivery operations.
Exposure to financial reporting, COD reconciliation, and operational performance analytics.
Experience supporting product decisions through data-driven insights.
Familiarity with Agile methodologies and product lifecycle management.
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