Responsibilities:

• Supervise and coordinate all housekeeping activities.
• Ensure the cleanliness and maintenance of all guest rooms and public spaces.
• Develop and implement housekeeping schedules and checklists.
• Train and manage a team of housekeeping staff, providing guidance and support.
• Monitor and maintain inventory levels of cleaning supplies and equipment.
• Conduct regular inspections to ensure compliance with health and safety standards.
• Address and resolve any guest complaints or issues related to housekeeping services.
• Collaborate with other departments to ensure optimal guest satisfaction.

Requirements:

• Proven experience as a Housekeeping Officer or similar role in the hospitality industry.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Attention to detail and a strong commitment to quality.
• Ability to work flexible hours, including weekends and holidays.
• Effective communication and interpersonal skills.
• Proficiency in using housekeeping management software is a plus.

Qualifications:

• High school diploma or equivalent required.
• Certificate or degree in hospitality management or related field preferred.
• 1-2 years of experience in a housekeeping or hospitality setting.
• Knowledge of proper cleaning techniques and use of equipment.
• Familiarity with industry-standard health and safety regulations.