Job Purpose

Loan Verification Officer is responsible for assessing and processing digital loan applications from individual customers. This role involves reviewing customer data, conducting short telephone interviews, and making data-driven credit decisions to ensure safe and efficient lending.

Key Responsibilities

• Application Review: Evaluate online loan applications for accuracy and completeness.
• Loan Verification: Conduct short, structured phone interviews with applicants to verify details.
• Credit Assessment: Analyze customer risk profiles, financial stability, and creditworthiness.
• Data Documentation: Maintain precise records of applicant interactions and assessment notes.
• Target Achievement: Meet daily and monthly processing timelines and quality metrics.

Requirements & Qualifications

• Communication: Excellent verbal and written communication skills; confident telephone etiquette.
• Analytical Skills: Strong attention to detail with the ability to spot inconsistencies in data.
• Tech Savvy: Comfortable navigating digital platforms, CRM systems, and basic MS Office.
• Traits: High integrity, objective decision-making skills, and ability to handle repetitive tasks efficiently.

Preferred Experience

• Experience in online sales, telesales, or customer service is highly advantageous.
• Prior experience in debt recovery, collections, or loan underwriting is a major plus.

What We Offer

• Competitive fixed salary with performance-based incentives. 40K + bonuses
• Comprehensive training on credit risk assessment tools.
• Professional growth opportunities within a fast-growing financial institution.