Key Responsibilities

• Gather, analyze, and document business and system requirements.
• Conduct stakeholder interviews, workshops, and requirement-gathering sessions.
• Create Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, and process flows.
• Work closely with Product Managers, Engineering Teams, QA, and Clients to ensure requirements are clearly understood.
• Translate business requirements into technical specifications for development teams.
• Facilitate sprint planning, backlog grooming, and requirement clarification sessions.
• Analyze existing workflows and identify opportunities for process improvement.
• Support UAT (User Acceptance Testing) and validate delivered solutions against business requirements.
• Track project progress and ensure alignment with business objectives.
• Prepare reports, presentations, and project documentation.

Required Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field.
• 4–5 years of experience as a Business Analyst or Technical Business Analyst in the banking sector.
• Strong understanding of SDLC, Agile, and Scrum methodologies.
• Experience writing user stories, acceptance criteria, and functional specifications.
• Familiarity with software development processes and technical architectures.
• Hands-on experience with tools such as Jira, Confluence, Azure DevOps, or similar platforms.
• Excellent analytical, communication, and stakeholder management skills.

Preferred Qualifications

• Experience working with SaaS, AI, FinTech, E-commerce, or enterprise applications within the banking sector.
• Knowledge of APIs, databases, and system integrations.
• Understanding of UX/UI principles and customer journey mapping.
• Certifications such as CBAP, PMI-PBA, or Agile certifications are a plus.