Job Summary:
The Training Manager is responsible for identifying training needs, designing and delivering learning programs, and evaluating training effectiveness. The role focuses on developing employees' skills, improving performance, and supporting the organization's learning and development strategy.
Key Responsibilities:
- Conduct Training Needs Analysis (TNA) across departments.
- Develop and implement annual training plans and budgets.
- Design, coordinate, and deliver onboarding and professional development programs.
- Manage internal and external training sessions, workshops, and seminars.
- Develop training materials, presentations, manuals, and e-learning content.
- Evaluate training effectiveness through feedback, assessments, and performance metrics.
- Monitor employee learning progress and maintain training records.
- Collaborate with department heads to identify skill gaps and recommend development solutions.
- Manage relationships with external training providers and consultants.
- Ensure compliance training is conducted as per organizational and regulatory requirements.
- Prepare training reports, KPIs, and learning analytics for management.
- Promote a culture of continuous learning and employee development.
Qualifications:
- Master's degree or professional certification (CIPD, SHRM, ATD, or equivalent) is an advantage.