Job Description
Responsibilities
- Welcome walk-in customers warmly and actively listen to understand their needs.
- Recommend appropriate Kohler products based on a thorough assessment of customer requirements.
- Prepare detailed and accurate quotations to provide customers with transparent pricing information.
- Maintain consistent follow-up communications with potential customers to convert inquiries into sales.
- Build and nurture strong, trusting customer relationships to ensure satisfaction and repeat business.
- Deliver a high level of customer service aimed at exceeding customer expectations.
- Achieve or exceed individual monthly sales targets through proactive customer engagement.
- Support showroom sales efforts by assisting in product presentations and demonstrations.
- Gather and analyze customer feedback to identify trends and opportunities for service improvement.
- Utilize customer feedback management tools effectively to track customer sentiments and actions.
- Collaborate with sales and marketing teams to coordinate campaign activities and customer outreach.
- Maintain a clean, organized, and welcoming showroom environment.
