Job Description
Responsibilities
- Manage incoming and outgoing calls for freight and transport.
- Coordinate and schedule shipments and deliveries.
- Act as the primary point of contact between clients and logistics operators.
- Negotiate contracts, rates, and transportation terms with clients and partners.
- Track and monitor shipments to ensure on-time delivery.
- Prepare sales reports, proposals, and presentations for potential clients.
- Maintain accurate and up-to-date records of client interactions and transactions.
- Assist with resolving customer complaints and concerns in a timely manner.
- Work closely with the sales and logistics teams to optimize service and efficiency.
Requirements
- Proven experience in sales, preferably within the logistics or transportation industry.
- Strong knowledge of dispatching and logistics procedures.
- Excellent communication and negotiation skills.
- Ability to manage multiple tasks and work in a fast-paced environment.
- Proficiency in using CRM software and Microsoft Office Suite.
- Customer-oriented approach with strong problem-solving abilities.
Qualifications
- Bachelor's degree in Business Administration, Sales, Logistics, or a related field is preferred.
- 1–2 years of experience in a similar sales or dispatch role.
- Valid driver's license and reliable transportation for occasional travel to client sites.
- Ability to work on-site and adapt to flexible working hours when needed.
