Job Description
Responsibilities
- Oversee and direct the IT operations, ensuring the department meets organizational goals.
- Develop and implement IT policies and best practice guides for the organization.
- Manage IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance.
- Identify and act on opportunities to improve and update software and systems.
- Develop, manage, and track the IT department's budget.
- Ensure the security of the IT infrastructure and maintain compliance with legal and regulatory frameworks.
- Oversee troubleshooting, system backups, archiving, and disaster recovery.
- Establish and maintain relationships with external IT vendors and service providers.
- Stay up-to-date with current and emerging technology trends and advancements.
Requirements
- Proven experience as an IT Manager or similar senior-level role.
- Extensive knowledge of IT systems, networks, and various software applications.
- Strong understanding of computer systems and new technologies.
- Experience with developing and implementing IT strategies.
- Familiarity with data management and analysis, business process management, IT Service Management (ITSM) frameworks.
- Ability to manage personnel, prioritize tasks, and manage budget effectively.
- Excellent communication and leadership skills.
- Strong analytical and problem-solving capabilities.
- Experience in project management and implementation of IT projects.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Master’s Degree in IT Management or relevant certification (such as PMP, ITIL) preferred.
- A minimum of 6-10 years of experience in IT management.
- Proven experience leading large IT projects and successfully managing the IT operations of a medium to large organization.
- Proficiency in managing various IT platforms and tools.
- Experience in a supervisory capacity preferred.
